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Payments unavailable on Tuesday 8 April, 9.30am-4.30pm

You will not be able to make any online payments on Tuesday 8 April, 9.30am-4.30pm while we carry out essential maintenance.

This will affect all online payments, including parking permits, parking tickets (PCNs), council tax and rent payments. You will also not be able to make payments using our automated payment line 020 7527 8000 or by calling 020 7527 2000.

If you need to make a payment, please try again after 4.30pm on Tuesday. We are sorry for any inconvenience while we carry out this essential work.

 

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Reporting a flood

If you are vulnerable or there is risk to life or property, please call the emergency services on 999 for assistance and/or rescue.

If the issue is urgent but not life threatening, please call Contact Islington on 020 7527 2000.

If you live in a housing association or privately rented property, please contact your landlord.

Surface water (flash flooding)

To report an issue with blocked drains or surface water flooding please use our report a fault on road form or call Contact Islington on 020 7527 2000.

Water supply pipes and sewers

To report flooding from water supply pipes or sewers, please call Thames Water on 0800 80 70 60.

Canals

If you’re affected by flooding from a canal, please call the Canal and Rivers Trust on 080 0479 9947.

What to do during a flood

During a flood the Environment Agency advises you to:

  • gather essential items together either upstairs or in a high place
  • keep children, vulnerable people and pets out of floodwater
  • turn off gas, electricity and water supplies if flood water may enter your home
  • prevent flooding from entering your home
  • stay calm and reassure those around you; call 999 if you are in danger as flood water can rise quickly  
  • make sure you have everything you need with you during a flood to help keep you warm, hydrated and fed.