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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Student exemption

Students in full-time education do not always have to pay council tax.

To qualify for a student discount or exemption from your Council Tax bill, the person(s) must be one of the following:

Students in full time education - enrolled on a course which lasts for a minimum of 24 weeks in each academic year and have to study at least 21 hours per week during term time.

Students under the age of 20 - study in excess of 12 hours per week on a qualifying course (these include A Levels, Highers and Level 3 SVQ’s) which lasts for more than three months. Please note, evening classes, job related study and day release courses do not count.

Student nurse or student midwife.

Foreign language assistants - registered with the British Council.

  • If every member within the household meets one of the above criteria, then an exemption can be granted.
  • If only one member of the household does not meet one of the above criteria, but all the other members do, then a 25% discount can be awarded.
  • If two or more members of a household do not meet one of the above criteria, then no student exemption or discount is available.

Apply for your student exemption or discount today, by clicking on the button below and filling out the online form. 

Please make sure you have your account reference number ready, which is shown on your council tax bill - where you can find this.

Apply for the student exemption/discount now
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.