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Payments unavailable on Sunday 9 November, 10am to 2pm

Due to essential maintenance on our payment systems, you will not be able make any payments online or by phone on Sunday 9 November between 10am to 2pm.

This means you won’t be able to pay for things like council tax, rent or parking penalty charge notices (PCNs) through our website or using our automated payment line (020 7527 8000). 

If you need to make a payment, please do it before or after this time. We are very sorry if this affects you.

 

 

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Where to find your rent account number

Where can I find my rent account number?

Your rent account number is nine digits long and starts with a '1' or a '0'. 

You can find your rent account number on your housing payment card.

Housing payment card

You can also find it on a rent statement in the top left of the page.

Rent statement

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.