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Trial of automated phoneline for reporting repairs

You can report repairs using an automated phoneline. This is part of a trial.

How to get started

Call 020 7224 3400 to try it.

Why use it

You can report a repair using the automated phoneline at any time – day or night.

You don't have to wait for anyone to pick up the phone.

If you don't want to use it, you can still report repairs using the online form and WhatsApp.

Repairs not covered

At the moment, you cannot use the automated phoneline to report:

How we use your data

Read our privacy notice for information on how we collect, use and share personal data to provide this service.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.