Complaints policy
This policy explains how we handle complaints.
Contact details
If you need this policy in a different format, please contact the Complaints Officer.
Complaints Officer
Leila Ridley, Assistant Director, Information and Digital Governance
Address
Digital Services
222 Upper Street
London
N1 1XR
Email address
Senior Officer with accountability for complaints
Melanie Rose, Director of Digital Services
Address
Digital Services
222 Upper Street
London
N1 1XR
Email address
Member Responsible for complaints
Councillor Flora Williamson
Address
Town Hall
Upper Street
London
N1 2UD